Educational content only. Not medical, psychological, or health services. Auckland, New Zealand.

Privacy Policy

Last updated:

1. Information We Collect

We collect information in several ways:

  • Contact Form: Name, email address, message content when you submit inquiries.
  • Automatic Collection: IP address, browser type, pages visited, time spent, via cookies and analytics.
  • During Coaching: Session notes and preferences you share for personalisation.

2. How We Use Your Information

  • Respond to your inquiries and provide coaching services.
  • Send confirmations and service updates.
  • Analyse website usage to improve our offerings.
  • Comply with legal obligations.

3. Legal Basis for Processing (GDPR)

We process your data under Article 6(1) of GDPR:

  • Consent: When you submit a contact form or opt into analytics/marketing cookies.
  • Contract: When you book and engage coaching services.
  • Legal Obligation: To comply with tax and business registration requirements.

4. Information Sharing

We do not sell your data. We may share information with:

  • Service Providers: Email service, payment processors (if applicable).
  • Legal Requests: If required by law or court order.

5. Data Protection

We implement reasonable security measures including encryption and access controls. However, no system is completely secure. Sensitive information is handled with care.

6. Your Rights

You have the right to:

  • Access: Request a copy of your personal data.
  • Correction: Correct inaccurate information.
  • Deletion: Request deletion of your data (right to be forgotten).
  • Objection: Opt out of marketing communications or analytics.
  • Portability: Receive your data in a structured, portable format.

To exercise these rights, contact us at info@lovelyenersweep.world.

7. International Data Transfers

Your data is stored in New Zealand. If transferred internationally, we ensure adequate safeguards under applicable law.

8. Data Retention

  • Contact Inquiries: Retained for 2 years or as required by law.
  • Analytics: Retained per Google Analytics default retention settings.
  • Coaching Records: Retained for 7 years for accounting purposes.

9. Children's Privacy

Our services are not directed at persons under 18. We do not intentionally collect data from minors.

10. Third-Party Services

Google Analytics: Tracks website usage. You can opt out via Google's settings or our cookie preferences.

Google Ads Conversion Tracking: Measures coaching inquiry conversions. Controlled via Consent Mode v2.

Google Maps API: Displays our studio location. Subject to Google's privacy terms.

11. Cookies

See our Cookie Policy for details on cookie types and management.

12. Updates to This Policy

We may update this policy. Changes take effect upon posting. Continued use indicates acceptance.

13. Contact Information

Lovelyenersweep
Level 2, 47 Ponsonby Road, Auckland 1011
Phone: +64 9 889 2354
Email: info@lovelyenersweep.world
Registration No. NZ 1247385

If you have privacy concerns, contact us directly or lodge a complaint with the Privacy Commissioner (New Zealand).